Vitals Blog
Mochi Health is an obesity medicine program that offers personalized treatment plans, including prescription medications and support from healthcare providers. Mochi is available in 50 states.
Pros and Cons of Mochi Health
Overall, while many users have had positive experiences with Mochi Health and have positively lost weight using their prescribed medications, many users have encountered issues with the service. Possible customers should weigh the pros and cons prudently and consider their discrete wants and circumstances before signing up for the package.
Positive Experiences
Many users report having a positive experience with Mochi Health. They appreciate the personalized treatment plans, the ease of joining the program, and the supportive doctors and nutritionists. Some users have successfully lost weight and experienced minimal side effects while using the prescribed medications. The customer service team is often described as responsive and helpful.
Negative Experiences
However, several users have had negative knowledge of Mochi Health. Some report issues with getting their medications on time, leading to delays in treatment. Others have had difficulty contacting their assigned healthcare breadwinners or have experienced long wait times for actions. A few users have reported billing issues or feeling scammed, with some stressed about obtaining refunds.
Confusion about Pricing
Users seem to have misperceptions regarding Mochi Health’s pricing structure. Some users are unsure whether the monthly membership fee includes the cost of medications or if that is an additional expenditure. Others have questions about the change between the membership fee and the medication costs and whether insurance can be used to shelter any of these expenses.
Confusion about Dosage
Mochi Health users mention several complaints about medication dosage and quality. These complaints suggest incorrect dosages, ineffective compounded medications, and a lack of proper communication and resolution from Mochi Health and their partnered pharmacies, particularly Red Rock Pharmacy.
Mochi Plans and Pricing of Mochi Health
With insurance (Branded GLP-1)
$79/month membership + medication copay.
Insurance Prior Authorization Process with Mochi Health: When you join Mochi Health, their virtual Medical Assistant team will contact your insurance earner to initiate the prior approval process for your prescribed medications. This process involves submitting appropriate documentation to your insurance transporter to ensure your treatment strategy is accepted if it’s on your pharmacopeia. Waiting for the closing authorization from your insurance company can take up to 30 days.
Without insurance
Compounded Semaglutide
| Plan Duration | Membership Fee | Medication Cost | Total Cost |
| 1 Month | $79 | $175 | $254 |
| 3 Months | $199 | $525 | $724 |
| 6 Months | $399 | $1,050 | $1,449 |
| 12 Months | $799 | $2,100 | $2,899 |
Note: Compounded Semaglutide costs $175/month for all doses (0.25mg – 2.4mg, 4 weekly doses)
Compounded Tirzepatide
| Plan Duration | Membership Fee | Medication Cost | Total Cost |
| 1 Month | $79 | $325 | $404 |
| 3 Months | $199 | $975 | $1,174 |
| 6 Months | $399 | $1,950 | $2,349 |
| 12 Months | $799 | $3,900 | $4,699 |
Note: Compounded Tirzepatide costs $325/month for all doses (2.5mg – 15mg, 4 weekly doses)
Typical Timeline of a Patient Experience with Mochi
The time it takes from subscribing to Mochi Health to receiving the medication differs among users. Here’s a summary of the stated experiences:
Initial consultation: After signing up and paying the membership fee, users are allocated a healthcare provider and arranged for an early video consultation. Some users stated waiting up to 3 weeks for their first appointment, while others could get an appointment within a week.
Prescription processing: When the healthcare provider has determined the medication and dosage is suitable, they send the medicine to a pharmacy. This process can take a few days, and some users have stated delays or issues with the prescription being directed.
Medication shipping: After the pharmacy receives the prescription, they will ship it to the operator. Most users reported getting their medication within 5-7 days of the prescription being sent to the pharmacy, but a few were knowledgeable about longer delays of up to 2 weeks.
Overall, the typical timeline from pledging to receiving medication appears to be around 2-4 weeks, assuming no significant postponements happen. It’s worth noting that some users have had more positive experiences, with one user reporting that they signed up on April 19th, had their virtual visit on April 22nd, and conventional their medication on April 26th – a total of just one week from start to finish.
Which Compound Pharmacy Does Mochi Health Use?
Based on the comments and reviews, Mochi Health partners with several compounding pharmacies.
- Red Rock Pharmacy (located in Utah)
- Hallandale Pharmacy (located in Florida)
- Empower Pharmacy
Pediatric and Nutrition Programs
Pediatric Program
Mochi Health extends its facilities to younger patients through its dedicated pediatric program. This program is intended for persons under 18 with a BMI that is more important than the 95th percentile for their age and gender. The pediatric program shadows a similar structure to the adult package, with age-appropriate alterations.
Board-certified pediatric specialists oversee treatment strategies, ensuring safe and effective weight organization strategies for younger patients. The program emphasizes holistic approaches, combining potential medication use with lifestyle modifications suitable for raising children and teenagers.
Nutrition Program
Mochi Health offers a comprehensive nutrition database as a standalone choice or as part of their medication-based weight loss plans. This program connects members with registered dietitians with extensive bariatric care experience, including pre- and post-bariatric surgery nutrition management. The nutrition plan is personalized to each individual’s needs and goals, focusing on sustainable dietary vicissitudes rather than restrictive diets.
Members obtain one-on-one virtual consultations with their assigned dietitian, who delivers education on healthy eating habits, meal planning, and strategies to overcome dietary challenges. For those in the medication-based program, the nutrition plan is tailored to complement the belongings of the prescribed medications, maximizing overall weight loss results.
A balanced diet rich in protein, carbohydrates, and healthy fats is essential for supporting muscle growth.
FAQ
Can I switch to Mochi from another program?
Yes, you can switch to Mochi from another program. If you’re already on an exact medication dose, you generally won’t need to start at the lowest dose again. Mochi workers can often continue your action at the same dose you used previously.
What should I know about GLP-1 medication shortages?
While medication shortages have been reported in the news, Mochi aims to provide consistent care to its members. They have various options to ensure consistent medication coverage, with or without shortages. The Mochi team works with you and your pharmacy to maintain consistent access to medication.
Do you offer compounded medications?
Yes, Mochi offers compounded medications for semaglutide and tirzepatide through partner compounding pharmacies in all 50 states. These are available at set prices for all doses.
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